Comfort Quest turns the fact sheets, guides and research your team already has into something children and parents can talk to at home. Nothing new to write.
Working with Queensland Children's Hospital, Griffith University, the Meg Foundation and Boston Children's Hospital.
comfort plans made by children and families
would use their comfort plan again
would recommend it to a friend
Recommendation and repeat-use figures from 195 family responses, April 2026.
How we work together
Most partners start with a folder of material they already trust. We work through it with your clinical lead, build the conversation on top of it, and hand your team a view of what families are doing with it.
You bring
We build
Your team gets
This is already how we work
SuperMeg
The Meg Foundation's character, their evidence, our platform.Cap Bot
Working with The Comfort Ability and Boston Children's Hospital.DECIDE
Griffith University's clinical content, grounded and searchable for parents.CALM Care
Children's Health Queensland's framework, built into staff and family learning.See it working
Meet Spud, the character behind our own products. Ask him what a cannula is. Ask him how to tell a six-year-old about tomorrow. He answers the way a great children's nurse would: honestly, gently, and at the child's level.
Spud is our character. You don't have to use him. Partners like the Meg Foundation use their own, and we can build with your character or without one at all.
Spud
Here to help
Ask anything about your child's procedure. Spud answers gently, and never replaces your care team.
Try asking
How it works
Nothing is invented and nothing is generic. When a parent asks a question, the answer comes from your documents, and we can show which one.
Your evidence base
Our technology
The comfort care layer
Spud, SuperMeg, or your character. Same grounded engine underneath.
Pitched to the reader
For the parent
A cannula is a thin, soft tube placed in a vein, so your child can have medicine without lots of separate needles.
For the child
“It's a tiny bendy straw that goes in your arm so the medicine can get in.”
The moments
Children experience healthcare as a journey, not a series of products. Our technology shows up at each moment in it, inside the tools we build with our partners, carrying their content and their identity.
Before the moment
Our preparation tools walk a child through choosing what helps, in their own words, so they arrive with a plan they own, not one handed to them.
Powering tools like
Working with the Meg Foundation and Queensland Children's Hospital.
Through the journey
Our conversation tools give families honest, source-grounded answers through long and uncertain journeys, and never answer beyond what the evidence supports.
Powering tools like
Working with Griffith University, Queensland Children's Hospital and Royal Children's Hospital.
Beyond the moment
Our coaching tools help children carry what worked into the next hard moment, so a plan they built once can be used again.
Powering tools like
Working with The Comfort Ability and Boston Children's Hospital.
What you get
Comfort Quest gives your team a small set of powerful capabilities, ready to shape into the tool your families need. Here's what they are, and what you can do with them.
Your evidence, your control
Bring your guidelines, research and frameworks through a simple content system. Spud only ever answers from what you've approved, so every word is yours, and traceable.
The core activity
A child or family builds a personalised plan in their own words, choosing what helps them. Then they carry it into the moment that matters, and come back to it whenever they need.
Where do you want to sit?
The interface
The same tool works as a typed chat or a spoken conversation, so it fits the child, the moment and the setting, whether that's a quiet room at home or a busy clinic.
“It's a tiny bendy straw...”
How it ships
Our technology runs inside the tool you own, in your name, on infrastructure you trust. You stay in control of the content, the experience and the relationship with your families.
Your Tool
Your brand, your families
Insight for your team
Families use the experience; your clinicians see what matters. We can show your clinicians which families are engaging, who has completed screening, and whose answers sit above the thresholds your clinicians set, in a view built for your workflow, so your team can see who may need follow-up sooner. Your clinicians decide what happens next.
Shaped with your team, under your governance. We design what gets surfaced, to whom, and when, together.
Clinician view
Your environment184
Plans made this month
92%
Completed screening
7
For clinician review
Above your team's threshold · for clinician review
2h agoFamily completed their plan before admission
TodaySample figures for illustration.
Clarity
The strongest thing we can do for the families who use our tools is be honest about where our work ends. So we are clear about our edges.
We support this relationship. We never sit between it.
We don't take on clinical advice, diagnosis, or triage work.
We don't build tools that replace the relationship between a child, a family, and their clinical team.
We don't rush products to market before they're ready.
And we don't overclaim what AI can do today, because the gap between marketing and reality is where trust dies.
If you're a clinician, researcher, or foundation working on the hard moments, we should talk.
Talk to us