Comfort Quest

About Comfort Quest

Patient support, built for children.

Children don't experience healthcare as a series of procedures. They experience it as a journey, with hard moments all along the way. Comfort Quest builds the evidence-based tools that help children and families plan for, get through, and recover from those moments.

What we mean by digital comfort care

Digital comfort care.

We work in patient support, the same category as the fact sheets and pre-admission packs your service already produces. What we build within it is digital comfort care: comfort as a first principle of evidence-based procedural care, delivered for every hard moment in a child's journey rather than one procedure at a time.

Taylor Hobbs on stage, telling the Comfort Quest story in front of a photo of a child in hospital

How we started

It started with my own kid.

Comfort Quest started with a serious injury to one of my own children, and with how much of the distress had nothing to do with the injury. It was the not knowing, the surprise, and the sense of things being done to you.

Later, clinicians at a children's hospital walked me through their anaesthesia rooms and showed me how they prepare a child for what's coming. The expertise was extraordinary, and it was all already there, held by specialists doing it one child at a time. The gap was never the science. It was reach.

Taylor Hobbs, Founder

Taylor Hobbs, Founder of Comfort Quest

Taylor Hobbs

Founder, Comfort Quest

LinkedIn

The founder

Built by a designer who sat in the room.

Comfort Quest was founded by Taylor Hobbs, who came to children's healthcare not as a clinician, but as a designer of digital experiences. Over a career building award-winning web, mobile, and virtual-reality products for government and enterprise, he learned how to turn complex things into experiences people actually want to use.

After seeing first-hand how much fear children carry into medical procedures, he set out to put proven, evidence-based comfort strategies into the hands of the families and clinicians who need them. That outsider's lens is deliberate: Comfort Quest pairs real design and product craft with the clinical expertise of its research partners, so the science is sound and the experience is one a child will genuinely reach for.

It's also personal. Taylor is a dad to three boys, which is to say he has spent a fair amount of time in emergency waiting rooms, and he's married to a specialist in paediatric oncology, haematology, and palliative care. In his house, comfort care isn't a business idea. It's a dinner-table conversation.

How we work

Clinical credibility, not commercial noise.

We're a research partner and a product company, not an agency. Every product we ship is held to the same three standards.

Built with clinicians

Every product is shaped with the clinicians and researchers who do this work, and the clinical content is reviewed and signed off before it ships.

Grounded in evidence

Our tools are anchored in published, trauma-informed comfort care, not in what sounds good in a pitch. If the evidence isn't there, we don't claim it.

In service of the relationship

We support the bond between a child, their family, and their clinical team. We're designed to help it, never to replace it.

Our model

One founder, a deep network.

Comfort Quest is deliberately lean. Rather than holding every speciality in-house, we partner with the people already leading the field, paediatric pain researchers, clinical psychologists, and the hospitals doing the work, so every product carries real expertise, not a generalist's guess.

Research partners

Universities and clinical research fellows who co-design and validate our work.

Hospital partners

Clinical teams who deploy our tools with real children and families.

Programs and foundations

Established clinical programs we build digital experiences with.

Who we work with

The people behind the work.

Griffith UniversityQueensland Children's HospitalRoyal Children's HospitalMeg FoundationThe Comfort AbilityBoston Children's Hospital

Our work runs in hospitals in Australia, and with clinical partners in the United States.

Want to build comfort into your work?

If you're a clinician, researcher, or foundation working on the hard moments, we'd love to talk.

Talk to us